Terms of Coaching
Many people create change for themselves via coaching in a short time. However, to refine and sustain the change takes several months. The Client is committing to a coaching relationship (either private coaching or a group course) for a specific term after which time Provider and Client may re-assess to determine if both parties would like to continue the coaching relationship, however there is no obligation past Client's initial term.
Holidays & Time Off
Provider observes the following holidays, birthdays and pre-scheduled time off. If the call falls on one of these days, it will need to be rescheduled by the Client in advance:
New Year's Day: January 1 & 2
President's Day: Third Monday in February
Memorial Day: Last Monday in May
Labor Day: First Monday in September
Thanksgiving Week: 4th Thursday in November (M-F)
Provider also takes the month of July and the last 2 weeks of December off.
The following family birthdays are also observed:
January 4, February 18, June 10, October 26
To be determined per client or program.
Provider and Client will conduct calls via phone on pre-arranged days and times. Provider requests that Client schedules calls during times where Client will be uninterrupted and free to express themselves and their emotions fully. If this isn’t possible, the session should be rescheduled for a time when they can be fully present. If Client needs to connect with Provider in between sessions with a challenge, a success or an inquiry, she will make every attempt to respond within 36 hours. If an additional coaching session is requested between scheduled calls, it will be billed at the rate of $595/hour.
Committing to the coaching process may sometimes be just as challenging for some people as any of the issues worked through during coaching. Client's full commitment is expected. If Client needs to reschedule an appointment, please give Provider a 24-hour notice via VOXER or email first then voicemail. If Client has an occasional emergency or illness, Client can reschedule with less than 24-hour notice. If Client does not show up for a scheduled call, for any reason, and provides no notice the session will be forfeited and billed. If Provider needs to reschedule, she will give you at least 24-hour notice as well, barring an emergency or illness.
All coaching packages and programs are non-refundable. If Client chooses to cancel this agreement before the agreed upon term is completed and/or if the client has missed more than 3 sessions per 6-week timeframe and the agreement is terminated by the Provider, client will be responsible for a 50% buyout of the remaining months left on the agreement of monthly billing plan in order to terminate the agreement. No refunds will be issued.
Coaching can be a confronting or emotional process. My methods are designed to give you breakthroughs and may feel challenging. This is by design and should be expected. However, if I say or do anything that upsets you or doesn't feel right, please bring it to my attention as soon as possible so that we can resolve it. My objective is to have a coaching relationship that is fully open, honest, real and trusting in our communication styles. We should both realize that communication via written format entails extra challenges since we cannot see body language, facial expressions, or hear intonations, etc. Therefore, we give each other plenty of latitude, and promptly ask for clarification if there is a misunderstanding through written media.
Personal Coaching Agreements